Privacy Policy - Phantom Wrap
Phantom Wrap values your patronage and is keen to safeguard your personal data and respect your privacy.
Please take some time to read this policy, to be informed of why and how we collect and handle your personal data.
What personal data we collect
The data we collect includes: your name, email, phone number, and car registration number.
Legal justification to process your data
We rely on and will ask for your consent to legally collect and process your data. You may withdraw your consent to the processing of your personal data at any time by contacting us at info@phantomwrapafrica.com.
If you withdraw your consent, we cease all processing of your personal data, if there are no pending business matters between you and Phantom Wrap.
How we collect your data
We ask you to provide your data when you book a service on our website or check in your car for a service at our workshop.
How we use your data
- For KYC undertakings
- To process your booking/order
- To communicate with you regarding your booking/order and/or services delivered via email or phone.
Marketing
If you give us consent, we may use your personal data to inform you of our services/offers from time to time via SMS, email, or voice call.
How we store your data
We securely store your personal data in Amazon Web Service (AWS) with relevant technical and administrative controls in place.
Sharing your data with third parties
We use AWS to host our web application, as a result, we share your personal data with AWS for storage and processing. Additionally, we use web technologies such as Node.js, Webpack, Next.js, Nginx, React, Ubuntu, and Node.js.
If you book services via our website, you will pay a booking fee via our payment gateway vendor, the DPO Group. They will securely handle your payment details.
We also use a secured email service for private communication.
Cross-border data transfer
We securely share your personal data with our web hosting provider based in South Africa and our email service provider based in the USA. We apply technical and administrative controls to safeguard these transfers.
Your data protection rights
Phantom Wrap ensures that you are fully aware of your data protection rights:
- Right to Access
- Right to Rectification
- Right to Erasure
- Right to Restrict Processing
- Right to Object to Processing
- Right to Data Portability
To exercise these rights, contact us at info@phantomwrapafrica.com.
Privacy policies of other websites
Be sure to read the privacy policy of any website linked from our website. This policy applies only to Phantom Wrap.
Changes to our privacy policy
We keep this policy under review and will notify you of updates. This policy was last updated on 25th January, 2025.
How to contact us
Email: info@phantomwrapafrica.com
Phone: +254 793 555 047 / 0110 044 479
Contacting the appropriate authority
If you feel your concerns have not been addressed, contact the Office of the Data Commissioner at www.odpc.go.ke.
Version: 1.0 | Publication Date: 25th January, 2025